bce99 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between the bce99 platform ("Platform", "Site", "we") and all its users ("you", "member", "player"). By using the bce99 website or mobile version, registering, or playing any game, you fully accept these terms and conditions.

These terms and conditions are written in Bengali and apply to users in Bangladesh. In the event of any dispute or ambiguity, the Bengali version shall be considered the original. These terms must be read together with our Privacy Policy and Responsible Gaming Policy.

bce99 reserves the right to change these terms and conditions at any time. Continued use of the platform after any changes will be considered as your acceptance of the updated terms.

2 Eligibility and Registration

2.1 Age and Eligibility

To open an account and play on bce99, you must meet the following conditions:

• You must be at least 21 years old.
• Online gaming must be legally permitted in your jurisdiction.
• Only one account per person is allowed.
• You have not voluntarily added yourself to a self-exclusion list.

2.2 Registration Process

You must provide accurate and truthful information during registration. Providing false details for your name, date of birth, mobile number, or payment information is a violation of these terms. bce99 reserves the right to conduct identity verification (KYC) at any time. Withdrawals may be put on hold until verification is completed.

2.3 Single Account Policy

Only one account is permitted per person, household, or IP address. If multiple accounts are detected, all of them may be permanently closed and the associated balances may be forfeited.

3 Account Management

3.1 Password and Security

It is your responsibility to keep your account login details completely confidential. bce99 is not liable for any loss arising from sharing your password with a third party or allowing others to use your account. If you suspect any unauthorized access to your account, contact support immediately.

3.2 Account Verification

After registration or before any withdrawal request, bce99 may ask for a national ID card, passport, or other documents. Failure to provide verification documents may result in delayed or rejected withdrawals.

3.3 Account Inactivity

If there is no login or transaction for more than 12 months, the account may be marked as inactive. bce99 reserves the right to make decisions about the balance of inactive accounts at its own discretion.

4 Deposits and Withdrawals

4.1 Payment Methods

The currently accepted payment methods on bce99 are: bKash, Nagad, and Rocket. Only payment methods registered in your own name may be used. Using a third party's mobile banking number is prohibited.

4.2 Limits

• Minimum deposit: ৳200 (for each method).
• Minimum withdrawal: ৳1,000.

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 1 hour. However, additional time may be required if identity verification is pending or if unusual activity is suspected.

4.4 Deposit and Withdrawal Conditions

• Deposited funds may need to be verified before being added to your casino balance.
• Additional rules may apply to withdrawing deposit funds if bonus wagering has not been completed.
• bce99 may review any withdrawal at any time for the purpose of preventing money laundering.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members receive a 100% bonus of up to ৳8,000 on their first deposit. The wagering requirement for this bonus is 10 times (10x) — meaning you must wager 10 times the bonus amount before you can withdraw.

5.2 General Bonus Rules

• Each promotion can only be used once per member.
• If bonus abuse is found, the bonus and any related winnings may be forfeited.
• VIP cashback bonuses are calculated weekly: Bronze — up to 0.3%, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2% weekly cashback.
• bce99 reserves the right to change, suspend, or cancel any bonus offer without prior notice.
• Separate terms apply to each free bet and reload bonus offer.

5.3 Wagering Calculation

Only bets placed on eligible games will be counted towards bonus wagering. Certain games or betting markets may be excluded from wagering — contact support for details.

6 Gaming Rules

bce99 offers games from several reputable providers including Pragmatic Play, Spribe, PG Soft, JILI, Evolution Gaming, Ezugi, Microgaming, and NetEnt. All games are operated using third-party random number generator (RNG) technology, which ensures fair play.

• The rules for each game are displayed within that game's own interface.
• If any bet or win is voided due to a technical error, the relevant amount will be refunded.
• Where the rules of the game provider apply, those rules shall be considered final.
• bce99 reserves the right to investigate an account if suspicious gaming patterns are detected.

7 Betting Rules

7.1 Sports Betting

Betting is available on cricket (BPL, IPL, T20 World Cup, ICC events), football (including the FIFA World Cup), kabaddi, and other sports. Once a bet is accepted it is considered final — bets cannot be cancelled after an event has started.

7.2 Bet Cancellation Circumstances

• A bet may be cancelled if the event is cancelled or postponed before its scheduled time.
• If incorrect odds are displayed, bce99 reserves the right to void the relevant bet.
• If match-fixing or manipulation is found, all related bets will be cancelled.

7.3 Maximum Winnings Limit

bce99 sets a maximum payout amount for winnings from a single bet. bce99 reserves the right to review payouts in exceptional circumstances or where excess winnings arise from incorrect odds.

8 Responsible Gaming

bce99 places the highest importance on responsible gaming. We believe gaming is a form of entertainment — not a way to earn money.

• The platform offers deposit limits, time limits, and self-exclusion features.
• If you feel that gaming is having a negative impact on your daily life, please visit our Responsible Gaming page.
• Gaming on behalf of a minor is strictly prohibited.
• Our support team is available 24/7 to assist you in Bengali.

9 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Bonus abuse or using bonuses solely for the purpose of withdrawing (bonus abuse / bonus hunting).
• Opening or operating multiple accounts.
• Providing false identity documents or information.
• Playing games using computer bots, scripts, or automated software.
• Conducting transactions using a third party's mobile banking number.
• Money laundering or any other illegal financial activity.
• Exploiting technical vulnerabilities in the platform.
• Abusive or harassing behavior toward other players or staff.

10 Privacy and Data Protection

Details on how your personal information is collected, stored, and used are described in our Privacy Policy. bce99 uses SSL encryption technology to keep your information secure.

Documents collected for identity verification are used only for that specific purpose and are not sold to third parties. If any information must be shared due to a legal obligation, you will be informed, unless the law prohibits this.

11 Limitation of Liability

bce99 is not obligated to provide compensation for the following:

• Bets lost due to internet disconnection.
• Technical errors from third-party game providers.
• Losses caused by sharing your account password.
• Events beyond our control (force majeure): natural disasters, war, government restrictions, and similar events.
• Expected earnings from gaming not being realized.

In no case shall bce99's total liability exceed the amount held in your account at the relevant time.

12 Account Suspension and Closure

12.1 bce99's Rights

bce99 may suspend or close any account without prior notice in cases of terms violations, suspicious activity, or legal reasons. Any valid balance (excluding bonuses) in a closed account may be returned after verification.

12.2 Closing Your Own Account

You may request account closure at any time via live chat or email. Applying for self-exclusion may result in temporary or permanent restrictions on reopening an account.

13 Amendment of Terms

bce99 reserves the right to update these terms and conditions from time to time. For significant changes, a notice will be posted on the website or sent to your registered email. Continued use of the platform after any changes will be considered as your acceptance of the revised terms.

The date of the most recent update is noted at the top of this page. A summary of previous versions can be obtained through our support channels for your reference.

14 Contact

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali — use the live chat option on the website.
• Email: [email protected]
• Service Hours: 24 hours, 7 days a week.

Read more: About Us • Privacy Policy • Responsible Gaming • FAQ